(4.6 / 5)1790+ Ratings

Furrion Reviews

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Overall Rating

4.6
16 Reviews
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About Furrion

Furrion is known for its energy-independent solutions that are high performing for lower impact and crafted with a drive for boundary-pushing engineering and design. The company offers a wide range of modern and stylish cooktops, entertainment systems, speakers, LED TVs, and power cables and connectors for home, RVs, and yachts. Their product collection includes the Furrion Aurora® Sun 4K UHD LED Outdoor Smart TV with HDR10, the Furrion Chill® HE Air Conditioning System with Multi-Zone Kit, and the Furrion Arctic® 12 Volt Side by Side Residential Style Refrigerator, among others. These products are designed to push the boundaries for the next generation of luxury lifestyle vehicles and products.

Furrion Pros & Cons

Pros:

  • Wide Range of Products: Furrion offers a variety of products designed for luxury living in homes, RVs, and yachts, including modern cooktops, entertainment systems, and wireless RV backup cameras.
  • Outdoor TVs: Furrion’s outdoor TVs are weatherproof and engineered for excellent sound quality, making them suitable for outdoor use.
  • Data Plans: Furrion provides data plans with different pricing tiers, including 0.5GB at $14.49 per month and 10GB at $64.49 per month.

Cons:

  • Customer Complaints: There are several customer complaints regarding service or repair issues, including faulty products and poor customer service. For example, some customers have reported issues with Furrion’s tankless water heaters, refrigerators, and AC units.
  • BBB Rating: Furrion.com is not BBB accredited and has a 1.8/5-star rating based on customer reviews. There have been 9 complaints closed in the last 3 years and 7 in the last 12 months.
  • Customer Service Issues: Some customers have experienced difficulties with account registration, order tracking, and customer service, with reports of incompetent operations and slow website performance.

Additional Notes:

  • Furrion’s warranty policies have been criticized, with some customers facing issues when trying to claim warranty for damaged products.
  • The company has a 1-year warranty for its outdoor TVs but has been accused of not honoring warranties for certain products.

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Furrion Customer Reviews (16)

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Kelli Johnson
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Aug 15, 2023
Sharon Gallagher
Sharon Gallagher
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Aug 15, 2023
Sille Schmidt
Sille Schmidt
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Aug 15, 2023
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Aug 14, 2023
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Aug 13, 2023
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Árný Karlsdóttir
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Christine Schulze
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Aug 11, 2023
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Aug 11, 2023
Maria Freitag
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Aug 11, 2023

Furrion Customer’s Q&A

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Furrion Features and Benefits

Key Features and Benefits of Furrion Products:

  1. Backup Cameras:

    • Built-in IR Color Shutter: Filters night vision images back to true color for a more accurate image.
    • 120 Degree Viewing Angle: Provides a wide field of view.
    • Night Vision and Motion Detection: Enhances safety and visibility in low-light conditions.
  2. Solar-Powered Retractable Awning:

    • Solar-Powered: Reduces reliance on electricity and provides shade from the sun.
    • Retractable Design: Allows for easy installation and retraction as needed.
  3. LTE WiFi Router:

    • Speeds Up to 150Mbps: Offers fast and reliable internet connectivity.
    • Wi-Fi Extender: Improves signal strength for better coverage.
    • Hard Wired Ethernet Connection: Provides a stable and secure connection option.
  4. Vision S Single Camera System:

    • High-Resolution Display: Features a 5" high-resolution display for clear visuals.
    • Night Vision: Enhances visibility in low-light conditions.
    • Motion Detection: Alerts users to potential hazards.
  5. General Products:

    • Modern and Stylish Cooktops: Designed for luxury living in homes, RVs, and yachts.
    • Entertainment Systems and Speakers: Enhance home and outdoor entertainment experiences.
    • LED TVs and Power Cables: Provide high-quality visual and electrical components.

Furrion Pricing

The pricing for Furrion products can vary depending on the specific item. Here are some examples:

  • Furrion Vision S Single Camera System: Not available for purchase on the Furrion website due to stock issues.
  • RV Backup Camera Wireless HD 1080P: Available on Amazon for $109.99, with a discounted price of $92.98.
  • Furrion Data Plans: Out of stock on the Furrion website.

For the most current pricing, it is recommended to check the official Furrion website or other authorized retailers.

About furrion.com Payment Method?

Furrion.com accepts valid debit or credit cards or other payment methods acceptable to Furrion for purchases. All refunds will be credited to the same card or, at Furrion's discretion, other payment method. When a product is returned and received, the refund is initiated. The way the refund is processed depends on the original payment method. For credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item.

Furrion FAQs

FAQ

Furrion Alternatives

Here are some alternatives to Furrion:

  1. Amtifo A8: This backup camera alternative connects to the Furrion wiring and provides solid 1080p images.
  2. Haloview MC7108 Wireless RV Backup Camera Kit: This option comes with a microphone and the ability to hook up several cameras.
  3. LeeKooLuu Wireless RV Backup Camera: This alternative comes with a large monitor and a great waterproof rating.
  4. Rohent R9 HD Wireless RV Backup Camera: This is a cheaper option that provides good functionality.
  5. DoHonest HD rearview camera: This camera is easy to install but needs to be installed on a Class A, B, or C RV or a truck with a camper.
  6. Voyager: This is a more expensive option but it uses Digital type modulation and allows it to configure several wire and non wired camera's.

These alternatives offer similar features to Furrion and can be a good choice depending on your specific needs and budget. Always remember to check the compatibility of these alternatives with your current system before making a purchase. If this information is not sufficient, please let me know. I'm here to help!

FAQ

How To Open A Furrion Account?

To open an account on furrion.com, follow these steps:

  1. Visit the Furrion website.
  2. Look for the Account or Sign Up option, usually located at the top right corner of the webpage.
  3. Click on it and you will be redirected to a new page.
  4. Fill in the required details such as your email address and password.
  5. Click on the Create Account or Register button to complete the process.

After creating an account, you can manage orders, view order history, and register or upgrade your products. If you need assistance with your account, please visit the Contact Us page.

If this information is not sufficient, please let me know. I'm here to help!

FAQ

How can I find a Furrion dealer near me?

To find a Furrion dealer near you, the Furrion store locator on their official website can be used. This tool allows you to find the nearest dealer that supplies Furrion products. Additionally, Camping World is known to carry Furrion products. It's always a good idea to call ahead to confirm product availability.

FAQ

What is the Furrion Aurora® Sun 4K UHD LED Outdoor Smart TV?

The Furrion Aurora® Sun 4K UHD LED Outdoor Smart TV is designed for the ultimate outdoor entertainment experience. It features a bright, stunning picture and a weatherproof housing for long-lasting outside enjoyment. This smart TV is uniquely designed for the ultimate outdoor experience, featuring a weatherproof housing that protects the internal components and delivers IP54-certified weatherproof protection. The Aurora outdoor TVs are made to withstand extreme non-operating temperatures of -24°F-122°F. With full sun, full shade, and partial sun options, these outdoor TVs are made to deliver optimal viewing in any light condition. The ultra high-definition screen features an ultra-bright, crystal-clear picture at four times the resolution of full HD. The 4K ultra high-definition picture of the Aurora and HDR10 provides vivid colors and deep, rich contrast to create a better viewing experience. Stream your favorite apps, movies, and shows through the RangeXtend™ external antennas for a strong and stable WiFi signal. Brightness is essential for outdoor viewing and up to a 400 nit anti-glare LCD screen with auto-brightness control, you get indoor TV performance outdoors in covered areas like decks and patios. Enjoy clear sound with Furrion’s compatible outdoor soundbar. Built and designed with the outdoors in mind, it’s weatherproof and engineered for excellent sound quality to be heard over background noise. Furrion Outdoor TVs are manufactured to the highest quality and industry standards, and are backed by Furrion's 1-yr warranty.

FAQ

About furrion.com Prices and Cost?

On furrion.com, there are various products and services available. For instance, Furrion Access™ Data Plans are offered with different pricing tiers: 0.5GB at $14.49 per month, 1GB at $19.49 per month, 3GB at $34.49 per month, 5GB at $49.49 per month, and 10GB at $64.49 per month. The MSRP for these plans is $39.95.

In addition, Furrion also sells a Wireless RV Backup Camera. The price for this product is around $350.

For entertainment needs, Furrion offers 12V TVs and AC-powered televisions. The 55\" Full HD LED TV has an MSRP of $1,163.95.

Lastly, the Furrion Aurora® Sun 4K UHD LED Outdoor Smart TV with HDR10 is available in sizes 55\", 65\", and 75\" starting from an MSRP of $2,999.99.

These prices are subject to change and may vary depending on the retailer. It's always a good idea to check the official website for the most accurate and up-to-date information.

FAQ

What other products does Furrion offer?

Furrion offers a wide range of products. Some of the notable ones include RV Air Conditioner Silencer Kit, RV Tankless Gas 60,000 BTU Water Heater, Vision S 4-Camera Wireless RV Backup System, Chill® HE Air Conditioner 13,500 BTU, Arctic®12 Volt RV Refrigerator, On-Demand Water Heater - Tankless 2.4GPM, Adapter - By Zamp Solar, Chill® Air Conditioner 14,500 BTU, Built-In Fireplace, and F1S21L02A-SS RV Range/Oven. These products are designed to enhance the luxury living experience in homes, RVs, and yachts. They include modern and stylish cooktops, entertainment systems, speakers, LED TVs, and power cables and connectors. Furrion's product collection is crafted with a drive for boundary-pushing engineering and design.

FAQ

How can I purchase from Furrion?

To purchase from Furrion, follow these steps:

  1. Purchase the Omni-Directional Rooftop Antenna and LTE WiFi Router. If you already have the Furrion Antenna, you can buy the router on its own.
  2. Register your device following the instructions on your router to receive 1 GB of free data.
  3. Top Up by choosing from a range of data plans to continue to enjoy complete connectivity on the move.

For more specific products, such as the Furrion Vision S® Vehicle Observation System or the Furrion Access™ Data Plans, you can visit their respective product pages. If you need to find a dealer that supplies Furrion products, you can use the Furrion store locator. Please note that prices and availability may vary.

FAQ

About furrion.com Popular Products and Services?

Furrion is known for its wide range of products and services. Some of the popular products include the Furrion Aurora® Sun 4K UHD LED Outdoor Smart TV with HDR10, the Furrion Chill® HE Air Conditioning System with Multi-Zone Kit, and the Furrion Arctic® 12 Volt Side by Side Residential Style Refrigerator. Other notable products are the Furrion eRove® Off-Grid Adventure Pack, the Furrion Aurora® Full Sun Smart 4K UHD LED Outdoor TV, and the Furrion Aurora® 4.1 Landscape Speaker System - Veranda Series. The company's portfolio includes electronics, appliances, renewable energy, automotive navigation, information technology, power management systems, and electrical components. Furrion's product collection is designed for modern and stylish cooktops, entertainment systems, speakers, LED TVs, and power cables and connectors for home, RVs, and yachts.

FAQ

What are the features of Furrion Aurora® Sun 4K UHD LED Outdoor Smart TV?

The Furrion Aurora® Sun 4K UHD LED Outdoor Smart TV is designed for the ultimate outdoor entertainment experience. It comes with an XtremeShield™ IK08-rated impact-resistant screen for protection and RangeXtend™ external antennas for a stronger WiFi signal. The TV is available in sizes of 55", 65", and 75". It should be noted that Furrion Aurora TV models should not be exposed to direct sunlight for extended periods and should be installed in an area where no direct sunlight hits the LCD screen. The TV also supports HDR10 for a better viewing experience. It has a 4K (2160p) resolution and a screen size class of 43 inches. The TV is equipped with 3 HDMI inputs and 2 USB ports. It also has an Ethernet port and is Bluetooth enabled. The TV is weather resistant and is suitable for full sun outdoor viewing. The TV comes with a 24 months limited warranty.

FAQ

What products does Furrion sell?

Furrion is known for a wide range of products. These include RV air conditioners, tankless gas water heaters, wireless RV backup systems, refrigerators, on-demand water heaters, and adapters. They also offer built-in fireplaces and range ovens. In addition to these, Furrion produces electronics and appliances such as electric fireplaces, microwave ovens, and backup cameras. They also have a collection of modern and stylish cooktops, entertainment systems, speakers, LED TVs, and power cables and connectors for home, RVs, and yachts. Furrion's energy-independent solutions are high performing for lower impact and crafted with their drive for boundary-pushing engineering and design.

FAQ

How do I contact Furrion customer service?

To get in touch with Furrion's customer service, there are several options available. For sales and distribution inquiries, the email is customerservice@lci1.com. For service and support, the email is support@furrion.com. For OEM Prior Authorization, the email is warranty@furrion.com. The phone number for all inquiries is +1-432-LIPPERT (+1-432-547-7378). Please note that responses are typically provided within 2 business days.

FAQ

furrion.com Return Policy?

Furrion.com provides shipping to the continental United States (excluding Alaska, Hawaii, APO/FPO, and US Protectorates). Standard shipping takes an estimated 7-14 business days (excluding weekends and holidays) after receiving the order confirmation email. Orders placed after 2pm CDT on Friday are processed on the following Monday. Unfortunately, international shipping is not available.

As for the return policy, items must be returned within 30 days of the date of purchase. Only items purchased directly from Furrion.com can be returned. Products purchased from any of their third-party vendors (including but not limited to Amazon, etrailer, Camping World, Walmart, Best Buy) must be returned in accordance with their respective return and refund policies. The item(s) being returned should be repackaged in the original condition, in original packaging with all the documentation and accessories that came with it. The customer is responsible for all return shipping costs. Before returning products, a Return Merchandise Authorisation (RMA) number must be obtained by contacting Furrion. Furrion has the right to charge a restocking fee of 20% of the product value. To return an item to Furrion, an email should be sent to support@furrion.com to register the return. The original order number should be included in the email and the item should be returned within 30 days. No refunds will be issued until the item is received in its original packaging (with its documentation and accessories).

Once the returned product is received and its condition is verified, a refund is initiated. The way the refund is processed depends on the original payment method. For credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item. For items ordered on Furrion.com that arrived faulty, they can be returned by contacting support@furrion.com. On receiving the request, the team will contact the customer to determine the defect, what is needed for repair or replacement and to validate the warranty. After successful validation, the replacement part or product will be sent as appropriate and may include a return tag for the defective item.

FAQ

How do I contact Furrion customer support?

To get in touch with Furrion customer support, there are several options available. For sales and distribution inquiries, the email is customerservice@lci1.com. For service and support, the email is support@furrion.com. For OEM Prior Authorization, the email is warranty@furrion.com. The phone number for all inquiries is +1-432-LIPPERT (+1-432-547-7378). It's expected to receive a response within 2 business days.

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